This page is in order for you to report a problem or ask for support. Please read the "Support questions (and issues)" in our FAQ page before sending a request for support. The support questions page is located in our FAQ page in order to provide consistency throughout the website and to have one centralized location for all questions, answers, and issues.

If the FAQ page did not help you, please feel free to write for support through this web page. If you have more of a sales, or general question, please send us an e-mail through our "contacts" page.

All support questions answered within 48 hours.  If you do not receive a reply from us within 48 hours, please resend your support request.

Support Form

Product purchaser:

Please enter your name:
if different from purchaser

Please enter your organization:

City, Town, Zip product Shipped:

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Ultimate Plus 8.0
Ultimate 8.0
Premium 8.0
Assistant Secretary 5.0
Tracing Board 3.0
Award, Certificate, and Record 2.0
Board Game
Other Products

Operating System:


Detailed description of the issue: